Insurance Claim – NO PROBLEM!
1. Report the Incident Immediately
- Notify your agent and insurer within 24 hours (or as soon as possible).
- For motor accidents: make a police report
- For medical claims, inform the Third-Party Administrator (TPA) before admission if possible.
2. Prepare Complete Documentation (No Missing Items)
- Missing documents are the #1 cause of delayed claims.
- Typical required documents:
- Claim form (filled completely)
- Photos or videos of damage
- Police report (motor/fire/theft)
- Incident report (what happened?)
- Medical reports for health claims
- Quotation, invoice, or bills
- Relevant supporting documents.
👉 Tip: Submit everything in one batch, not piece-by-piece.
3. Provide Clear Evidence
Insurers need proof before approving payment. The clearer your evidence, the less investigation is needed.
4. Respond Promptly to Insurer’s Questions
If the insurer requests additional information, please reply within the same day if possible.
5. Avoid Giving Incomplete or Contradicting Information
Be clear, factual, and consistent; any suspicion will lead to a deeper investigation.
6. Request an Early Adjuster Appointment (for property/motor)
For bigger claims:
- Ask your agent to push for early adjuster assessment.
- Be present to avoid rescheduling.
- Prepare all documents before the adjuster arrives.
7. Use an Agent Who Actively Tracks Your Claim
A good agent can:
- Push your claim internally
- Check the claim department status daily
- Help correct missing documents
- Assist with appeal or escalation
(Many claims become fast when a good agent follows up.)
Contact us now for a free consultation:
1.) Mr. Chap : 012 – 286 1817
2.) Office : 03 – 2162 2515
3.) Email : insurance@edindings.com