Immediately After Accident

• Stop vehicle & switch on hazard lights
• Stay calm and take a deep breath
• Don’t make a scene, speak calmly
• Check injuries – call 999 if anyone is hurt
• Do not leave the scene
• If possible, move to a safe area (road shoulder, away from traffic).
• Do not stand in the middle of the road.
• Place the warning triangle 30–50 meters behind your vehicle.

Collect Evidence (Before Moving Vehicles)

• Take photos/videos of damages, plate numbers & surroundings
• Record the other driver’s name, IC, phone, car number & insurer
• Get witness contact details if available
• Do not drive your vehicle if they are not in drive condition.
• Get insurance auto assist to arrange for car towing.

Police Report (Mandatory)

• Lodge report within 24 hours
• Bring IC, driving licence, vehicle registration & photos
• Failure to report = fine + may void insurance claim

Insurance Claim Steps

• Notify insurer within 24 hours
• Send car to panel workshop only
• Do not repair before inspection approval

Important Do & Don’t

• DO install a dashcam for future protection
• DO keep insurer & tow truck contacts saved
• DO use panel workshop only (avoid claim rejection)
• DO NOT use non-insurer panel tow truck services
• DO NOT admit fault or sign a private settlement (can be blackmailed later)
• Do not skip police report

Contact us now for a free consultation:
1.) Mr. Chap : 012 – 286 1817 / Ms. Syafiqah : 012-890 1328
2.) Office : 03 – 2162 2515
3.) Email : insurance@edindings.com