Bursting Water Pipes – Damage to Lifts
On 6 Aug 2019 informed by a Condo Management Office of bursting water pipes at the pump room causing damage to four of their lifts.
We immediate notified the insurer to register the claim. The appointed adjuster visited the site of incident on the same day.
On 13 Aug 2019 the duly completed Claim Form and Incident Report were sent to the adjuster for processing together with a quotation of RM900k++. The condo management admitted that they didn’t review and negotiate, because they are not the “Lift Expert” and just leave it to the vendor and accept their proposal.
In view of the substantial claims amount, Approved Group International (AGI) was appointed as the forensic, to further assess on the damages.